Todays customers demand more from their shopping experience. More time, more choice and more information. The staff employed to protect your store and its staff must also be able to act as your ambassadors by enhancing the retail experience for shoppers, thereby attracting new visitors. Over £700 million a year is spent by the retail sector on crime prevention. At Specialist Security we ensure value for money, offering more than a front of house presence. Identification of crime hotspots, risk assessments, effective deterrent methods and knowledge of loss prevention are all integral elements of our security officers training. High visibility is also crucial to their deterrent value and our offices can be uniformed to suit every environment.

At Specialist Security our commitment to customer satisfaction demands that we have in place the necessary controls to enable us to monitor and review the service that we provide to our client constantly.

A team leader is assigned to each of our sites. They are selected for their experience and manner. It is the responsibility of a team leader to ensure that all paperwork including logbooks, incident reports, and patrol records, etc are completed on a daily basis. They are also responsible for the standard of performance of their team members and to ensure that all tasks are completed to customer satisfaction.

All of our staff are fully compliant, licensed and have completed and passed a 4 day training course prior to receiving specialist on site training. They will integrate with your team ensuring a secure and friendly working environment.

•    Reception
•    CCTV monitoring]
•    Post room
•    Loading bay
•    Searches
•    Car park control

Not all security situations require security guards to be on site at all times. That is why our mobile patrols offer a cost effective alternative to having security guards on site continually. Highly conspicuous marked patrol vehicles offering rapid response times driven by uniformed security patrol officers provide a visible deterrent to would be offenders, in a variety of service categories.

We are aware that the company’s reputation relies on ensuring that the wider public and our clients are accommodated within well planned and managed events.

We are happy to organise a complete security/ stewarding package to suit your specific needs. Specialist Security can provide the appropriate solutions for one off occasions including;

•    Hospitality
•    Sporting events
•    Exhibitions
•    Festivals
•    Concerts
•    Conferences
•    Annual general meetings
•    Door personnel

Close personal protection is an elitist profession that can only be performed with confidence and due diligence, it is for this reason that the individuals and team we allocate to such tasks have been trained by top level professionals in their field. Exceptional dedication to the task at hand ensures confidence and competence in team work and co-ordination and is unsurpassed in the industry.